2011-09-09 23:03:05+00:00 Dear Sangeetha@mercurytrip.com
Comments: Sangeetha was very patient, helpful and provided all the options that i was looking for. Extremely pleased. will call again for next trip
Thank You.
10/19/2010 11:35:59 AM Comments: Himali helped with booking my travel to Beijing and Delhi last month. She was very patient and accommodating with all my requests including extended layover, veg meals, etc. I had a wonderful experience during my travel. I missed my connecting to flight to Beijing but Cathay Pacific Airlines arranged for overnight accommodation and put me on the first flight the next morning. The entire journey was smooth without any issues.
11/9/2010 3:13:37 PM Dear Sangeetha, Comments: Sangeetha is an outstanding agent. She answered all my questions very patiently and to the perfection. This is my third RT tickets consecutively from her and looking forward to many more from your agency. Thanks!
11/17/2010 6:26:14 AM Dear Shoba, Comments: When I first contacted MercuryTrip, I was skeptical if this would result in anything beyond a price quote. The outstanding service provided by your agent Shoba however was truly impressive and helped me in my decision to complete the transaction through Mercurytrip. She has been prompt, patient, courteous and most importantly, willing to work with you, to help make it happen. I am confident that I will be able to refer many more clients to your office from here in Kansas, if you continue to offer the same level of dedicated service that Shoba offered. Thank You
11/18/2010 4:49:36 PM Dear Himali, Comments: Thanks Himali for taking time to check for available options! I’d definitely recommend to friends.
11/23/2010 5:30:26 PM Dear Prashanth Saxena, Comments: Prashanth is very aggressive in helping his customers and he is a step ahead of all his peers when a request has been received on web site adding to Yahoo! Messenger based on customer email address and booking as fast as could and closing the deal.
11/27/2010 11:52:56 AM Dear Sangeetha, Comments: Sangeetha is awesome and very nice to work with. Will definitely recommend her to our friends.
12/2/2010 10:58:43 AM Dear kalpana, Comments:
12/4/2010 8:13:36 AM Dear sunny, Comments: Reg answering al queries – in case of multiple questions in emails, sometime all question were not answered. Maybe there is some more attention required while answering emails. Also some emails were not answered in the same week, may be email should be re directed to some one else if not responded by agent. But over all good service by Sunny. Thanks.
12/13/2010 10:31:07 PM Dear Sangeetha, Comments: Sangeetha is very responsive and has been my go to agent for the past 3-4 years. She has been very helpful in helping me change tickets when I was in India as well.
12/15/2010 10:29:54 AM Dear Shoba, Comments: I am very much happy about the service provided by Shoba in booking the tickets. Also she promptly responded despite calling her for queries multiple times. Thanks
12/16/2010 5:45:09 PM Dear Himali, Comments: She beat the deal offered by some one, initially it was a bit high. For routine (who books frequently with you) customers it will be nice if you offer best deal initially, so that we no need to look for other agent.
12/17/2010 2:46:56 PM Dear Sangeetha, Comments:
12/27/2010 1:20:35 PM Dear Prashanth, Comments: Prashanth was very helpful and patient enough to give me all the travelling options for my trip to Hyderabad and back. The experience was very good, its very good when u can talk to a person instead of a machine and when that person is very efficient and effective.
12/29/2010 1:14:25 PM Dear Shoba, Comments: This was the second time Shoba arranged my ticket to India. On both occassions, Shoba’s abilities to accomodate my particular needs, on short notice, for very inexpensive rates, are impressive. Her feedback and support throughout the processes were prompt, professional, and very helpful. I will always try to work with Shoba and, of course, Mercuy Trip, for my future travel plans. Thanks again, Mercury. I hope all of your agents are as caring of their clients as is Shoba! Sincerely, J. R. Bosco (Full Power!)
12/29/2010 4:18:53 PM Dear Shobha, Comments: Excellent Service. Great Customer Satisfaction.
12/31/2010 8:44:23 AM Dear Himali, Comments: Thank you for giving me the best price
1/7/2011 1:44:09 PM Dear Amlan, Comments: I am really happy with the service offered by Mercury travels and very much happy with Amlan the way he answered all my questions with patience. Thank you very much Amlan… you the best
1/7/2011 3:44:11 PM Dear Himali, Comments:
1/12/2011 1:30:48 PM Dear Sunny, Comments: Sunny is great, very patient and give me all the options. I’d come back to mercury trip because of him.
1/12/2011 4:16:25 PM Dear Amlan/Nitin/prashanth, Comments: I’d recommend mercury trip to others as well buy my future flight tickets …
1/12/2011 4:19:22 PM Dear Sunny, Comments: Excellent service
1/13/2011 3:07:29 PM Dear kalpana, Comments: Ms kalpana was totally outstanding from the beginning and she was cooperating very kindly and very friendly making us comfortable till our tickets got confirmed. Kalpana is definitely a very great asset to mercury trip. Good work with her and would definitley recommend mercury trip to all my friends. Three cheers to Ms Kalpana. – Vidhya Govindan
1/14/2011 7:07:43 PM Dear Amlan, Comments: He has been very helpful. Dollie
1/15/2011 12:58:59 PM Dear Amlan, Comments: Great booking time!
1/15/2011 1:18:37 PM Dear Himali, Comments: Himali has consistently gone above and beyond my expectations. She is one of the prime reasons I choose Mercury trip for my travel.
1/19/2011 12:18:46 PM Dear Himali, Comments: Perfect experience until now. I have booked 6 tickets and hope to contact he agent for future international travel.
1/19/2011 1:18:36 PM Dear Amlan, Comments: Very helpful… and very prompt
1/21/2011 4:17:29 PM Dear sunil, Comments: it was very helpful for me to book by ticket from your site……..
1/24/2011 1:03:26 PM Dear Shoba, Comments: Shoba was always prompt in her reverts and aided me every step of the way to book our tkts. I am very happy with the service @ Mercury Trip. I will always use you for my travel needs and certainly refer you to my friends and family.
1/24/2011 5:53:51 PM Dear PRASHANTH, Comments: I REALLY APPRECIATE THE SERVICE PROVIDED BY MERQURY TRIP
1/26/2011 4:24:20 PM Dear Himali, Comments: I have used Mercury trip in the past and had a very good experience that’s why I decided to engage them again this time for my travel needs . Once again it was a good experience and I will surely recommend it to my friends . Thanks !
1/27/2011 3:06:04 PM Dear Kalpana, Comments: I had a nice experience during this booking. I would definitely suggest this to anyone looking for tickets to travel to India.
2/3/2011 10:41:13 AM Dear Kalpana, Comments: Thanks again for great service and prompt follow up.
2/8/2011 3:15:06 PM Dear Sangeetha, Comments: Thanks for the good assistance and fair service.
2/10/2011 1:23:05 PM Dear sampath kumar bandlaguda, Comments: He helped in every way
2/10/2011 3:28:42 PM Dear Sunil, Comments: Sunil was very patient in answering all the questions and he gave me a good price as well. Thanks,
2/11/2011 4:06:09 PM Dear Himali, Comments: The agent was courteous and helpful. It would be really helpful if they have more knowledge on restrictions of flights to different countries on different kind of visas. This will help make decisions quickly.
2/15/2011 10:29:59 AM Dear Sangeetha, Comments: Sangeetha, did a very good job in helping me to find the tickets\. -uday
2/16/2011 3:32:27 PM Dear Prashanth, Comments: Thank You! Prashanth, I appreciate you looking at alternatives for me. This was the best price and the fewest stops that I found after many hours of searching. Best Regards, Royal Fraser
2/18/2011 12:58:43 PM Dear Shoba, Comments: shoba was great getting me us the tickets we needed.
2/18/2011 6:26:04 PM Dear Sangeetha, Comments: Sangeetha was really helpful and helped me finding the best itineray that can save my traveling time during the trip. I would highly recommend MercuryTrip to my friends and would also like to come back to MercuryTrip for my future trips. Tariq.
2/21/2011 1:52:40 PM Dear Sunil, Comments: Sunil, is a very nice and agen, I was glad to deal with him and would definately come again for ticketing to him. Regards Mohit
2/25/2011 12:38:57 PM Dear Prashanth, Comments: I loved doing business with Prashanth. Very courteous & helpful.
2/28/2011 4:46:25 PM Dear kalpana, Comments: As mentioned, I am completely satisfied with the response from Kalpana. I would definitely refer mercury trip to my friends.
2/28/2011 7:00:08 PM Dear Prashanth, Comments: Satisfied. Thank you.
3/2/2011 8:47:29 AM Dear Amlan, Comments: Good response.
3/11/2011 4:39:25 PM Dear Prashanth, Comments:
3/11/2011 4:59:24 PM Dear Shoba, Comments: Its very good service
3/14/2011 3:35:01 PM Dear Sangeetha, Comments: She is best and well composed. Keep it up.
3/15/2011 11:47:10 PM Dear Sangeetha, Comments: Sangeetha is very helpful, cheerful, patient and courteous. I would do business with her again!
3/23/2011 1:17:44 PM Dear Kalpana, Comments: Got good deal compare to other travel agencies
3/28/2011 2:47:26 PM Dear Sangeetha, Comments: Sangeetha is kind and friendly. She is able to understand the issues from the customer point and is able to find an itenary that fits my comfort. She assisted repeatadely without getting annoyed. I would recommend Mercury Trip and Sangeetha’s name to my friends. Thanks for all the assistance.
3/29/2011 6:52:05 PM Dear Kalpana, Comments:
3/30/2011 8:35:09 PM Dear AMLAN, Comments: Amlan has helped lot and he is very friendly, co-operative. The prices if copared to market are on bit higher side, please have some Mystery shopping, will help for better and copitative prices.
3/31/2011 4:46:27 PM Dear Sunil, Comments: Sunil was very patient and got us a great deal. I really appreciate his time and friendly service. He was very concerned about the needs of passengers and kind enough to look into all the possibilities. Great agent to work with.
4/1/2011 12:43:35 PM Dear Sangeetha, Comments: She has always gone extra mile to not just answer and resolve issues/queries, but will come up with solutions and suggestions. She understands the customer needs and has a great way to deal with. very professional.